Bugaboo’s Giraffe High Chair Recalled Due to ‘Risk of Serious Injury’

The Consumer Product Safety Commission (CPSC) has issued a recall for Bugaboo’s Giraffe high chair.

According to the official website, the product was recalled on Thursday, June 12, because the chairs “pose a fall hazard and risk of serious injury or death to babies.” The CPSC noted that the safety concern happens when the screws weren’t properly tightened to the legs of the chair during assembly, causing them to detach from the frame.

The recall consists of about 18,280 units in the United States and an additional 2,325, which were sold in Canada. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long, coming in the colors blue, black, natural wood/white, warm wood/gray and white. The item codes, which are located on the bottom of the seat, are 200008005, 200008004, 200008002, 200008003 and 200008001.

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If a consumer has the product, they are advised to immediately stop using the recalled high chairs and contact Bugaboo for a free repair kit. The kit includes an Allen key and new screws to install into the product’s legs. The company is reaching out to all known purchasers of the high chairs directly.

At this time, the firm has received 22 reports of the legs of the chair detaching from the product, including 13 reports of minor injuries.

On Wednesday, June 11, Consumer Reports, an independent, nonprofit, and nonpartisan organization, published a letter to the CPSC urging the agency to investigate the incidents and recall the high chair.

“The high chair was recalled in Australia in May, and the United Kingdom released a safety report on the product in April,” the letter read. “We are concerned by the potential severity and scale of the product hazard, and respectfully ask the agency to investigate the product and push for its recall.”

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Consumer Reports responded to the recall saying that while they are happy the Bugaboo product was recalled, it is “unacceptable” that the company isn’t offering a refund to customers.

“While we are glad to see the product being recalled, it is unacceptable that Bugaboo is not offering a refund to consumers who want one,” said Gabe Knight, senior policy analyst at Consumer Reports. 

“Babies have been injured falling from this high chair, and parents may not feel comfortable using it anymore. We applaud the CPSC for recalling this product and alerting consumers to the potential safety risks, but Bugaboo should let caretakers decide whether they want the free repair kit, or their money back.”